This webinar will provide an overview of the public application programming interface available as part of all licensed GENESYS installations. We will discuss basic API architectural concepts and prerequisite items, and follow that with a demonstration of reading, creating, updating, and deleting entities via a simple GENESYS API application using the Microsoft .NET framework.

• Learn the basics of the GENESYS API.
• Discover what it takes to start writing the application.
• Observe a demonstration of coding, focused on concepts rather than a detailed program structure.