GENESYS Licensing Options

Vitech offers a variety of licensing options to provide flexibility in how GENESYS is deployed within your project team or across your organization. All GENESYS licenses are managed by the Sentinel License Manager which is installed with all GENESYS products and runs as a service. Please contact your Account Executive if you have questions about your specific configuration.

Named License

Named license files reside on your local hard drive. Frequently referred to as node-locked or local license, named licenses are the best option for environments with a one-to-one ratio of licenses to users and/or for teams that want to ensure full-time on-demand access to GENESYS across the team. Each computer is identified by a unique ID to which the GENESYS activation is locked. The licensing runs in the background and is completely transparent to the user. The only drawback is that the license is not mobile. You can, however, move the license from one machine or location to another. To do so, you must first submit a request to Vitech and may be required to pay a transfer fee before a license can be transferred to the new machine.

Floating License

Floating licenses are perfect for users who require portability of their GENESYS software (such as those traveling between multiple work sites) and teams looking to leverage concurrent-user tokens across a group of users. Floating licenses are available in two different forms:

 

Network Capable License — The Sentinel License Manager can host a pool of licenses on one machine and make these licenses available to any GENESYS installation on the same network. Users log into GENESYS, and GENESYS checks the network license to see if there are tokens (licenses) available. A network-capable license is the most flexible licensing approach, allowing you to seamlessly share licenses across your network.

 

USB License Key - The license file resides on a USB key which can be moved from machine to machine. This option provides the ultimate flexibility as you can work from home, customer sites, or multiple machines in your office. USB keys provide license flexibility for a single individual working in multiple sites or a small co-located team. Large or distributed teams will find more flexibility in a network capable license. A re-licensing fee does apply to lost USB license keys. 

GENESYS License Utility

A licensing utility has been packaged with all GENESYS installations. The procedure to launch the utility varies by product:

 

• GENESYS Edition - During startup, GENESYS will search for a valid license. If no license is found, the license configuration screen will be displayed.
• GENESYS Server - Click Start > All Programs > GENESYS 2023 Server > License Utility.
• GENESYS Web Server - Click Start > All Programs > GENESYS 2023 Web Server > License Utility.

 

The executable (LicenseUtility.exe) is installed in the base directory for all GENESYS products and can be manually launched from that location.

General Instructions for Activating a GENESYS License

1. Install GENESYS Edition or GENESYS Server Edition.
2. Upon first launch, you will be prompted to complete the Product Activation.
3. Select the Licensing Mode as specified in the Vitech Fulfillment Welcome Letter and click Next.

 

 

4. Copy and paste the Product Key provided by Vitech into the blank field and click Next. 

 

 

5. Select your activation method. (Most activations use a product key.) Click Next.

 

 

6. After you activate the license with a product key or license file, click Activate. 

 

If successful,  a message displays indicating that the software has been activated.